OBJECT

These are the General Terms of Use (hereinafter, the “Terms”) that regulate the legal relationship arising from the contracting processes between the users of the website located at destinonavarra.com.

The ownership and responsibility lie with Destino Navarra, S.L., located at c/ Mayor, 58. 31001 Pamplona-Iruña (Spain) with C.I.F. B-71.117.030, a company incorporated by public deed granted on 14-12-2012 before Notary Mr. Rafael Unceta Morales of Pamplona, with the protocol number 1,962, and registered in the Mercantile Registry of Pamplona in Volume 1647, Folio 77, sheet NA-32677.

It will be understood that the access, contracting of products or services, or the mere use of the website by the User implies the full and unconditional acceptance of all the Terms published by Destino Navarra, S.L. at the time the user accesses this website.

SERVICES

Through destinonarra.com, Destino Navarra, S.L. provides an online platform through which it offers various types of tourist services or packages (e.g., balcony rentals for the Running of the Bulls, breakfasts, dinners, guided tours, and other services) related to the San Fermín festivities. Website Users can make reservations through it.

Although we strive to make our service as accurate as possible, Destino Navarra, S.L. cannot verify or guarantee that all information is accurate, complete, or correct. Destino Navarra, S.L. is not responsible for errors (such as obvious or typographical errors), interruptions (due to temporary or partial server outages or due to repairs, updates, and maintenance of our website or for other reasons), inaccurate, misleading, or false information, or lack of information.

Our services are for personal, non-commercial use only. Therefore, it is not allowed to resell, deep-link, use, copy, monitor (e.g., spider, scrape), display, download, or reproduce the content, information, software, products, or services available on our website for any commercial or competitive activity.

CREDIT CARD OR BIZUM

Destino Navarra, S.L. requires the User’s credit card details to guarantee their reservation and may verify the card details (e.g., by making a pre-authorization). To protect and encrypt your credit card information in this process, Secure Socket Layer (SSL) protocol technology is used.

CANCELLATION

When making a reservation, the User agrees to the cancellation terms as well as other additional terms and conditions of the service or tourist package that may affect their reservation. The general cancellation conditions for each package or service are available on our website during the booking process and in the confirmation email. Some special rates or offers do not allow changes or cancellations.

A User wishing to review, modify, or cancel a reservation must consult the confirmation email and follow the instructions provided. Cancellation fees may apply according to the cancellation conditions of the package or tourist service.

RESPONSIBILITY

To the extent permitted by law, Destino Navarra, S.L. is only responsible for direct damages that the User suffers, pays, or incurs due to defects attributable to our obligations regarding our services, up to the total amount of the User’s booking cost (whether due to one event or a series of events).

However, to the extent permitted by law, Destino Navarra, S.L. will not be responsible for: (i) losses or damages, special, indirect, or consequential, loss of production, profits, income, contracts, as well as customer or reputation damage and loss of claims; (ii) errors related to the description of information (including information about prices, availability, and ratings) of the package or service on our website; (iii) losses, damages, or costs (direct, indirect, consequential, or punitive) you suffer, incur, or pay arising from or related to the use, unavailability, or delay of our website; or (iv) any type of harm (personal injury), death, property damage, or other damages, losses, and expenses (direct or indirect, consequential or punitive) you suffer, incur, or pay, whether due to (legal) acts, errors, violations, negligence (evident), willful misconduct of third parties, omissions, non-compliance by third parties, misrepresentation, strict liability, or (fully or partially) by third parties related to the tourist package or service, including any cancellation (partial), overbooking, strike, force majeure, or any other event outside our control.

INTELLECTUAL PROPERTY

Destino Navarra, S.L. is the owner or licensee of the intellectual property and industrial property rights of the website and its content available through it. In no case will granting Users access to the website be understood as a waiver, transfer, license, or partial or total assignment of such rights by Destino Navarra, S.L.

WRITTEN COMMUNICATIONS

By using destinonavarra.com, the User agrees that communications with Destino Navarra, S.L. be electronic. We will contact you by email. For contractual purposes, you consent to use this electronic communication method and acknowledge that all contracts, notifications, information, and other communications we send electronically meet the legal requirements of being in writing. This condition will not affect your rights recognized by law.

PERSONAL DATA

The personal information or data you provide to us will be processed in accordance with the Privacy Policy available on our website. By using this website, you consent to the processing of such information and data and declare that all information or data you provide is truthful and corresponds to reality.

APPLICABLE LAW

Any dispute related to the object of these General Terms will be subject to the jurisdiction of the Courts and Tribunals of Pamplona.

These General Terms concluded between Destino Navarra, S.L. and the User express the entirety of the rights and obligations of the parties.

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